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RE: Serious false positive issue with spam filter

Hello tajkkj,I can certainly understand your frustration. You can utilize different setting options too ensure that your emails are coming in as expected. For instance. You can change the settings...

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Serious false positive issue with spam filter

After recently becoming aware that legitimate mail is being miscategorized as spam, I changed my spam filter policy to have all mail tagged by the Cox spam filter directed to my inbox so I could see...

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RE: Serious false positive issue with spam filter

Hi Allan, thank you for replying.Allowing selected users/domains to pass directly to my inbox would certainly make it easier for me. However, wouldn't that also mean that Cox spam filter support would...

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RE: Serious false positive issue with spam filter

@tajkkj Keep in mind too that the more users report an item as not being spam the lower such items will rank in the spam filtering engine.

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RE: Serious false positive issue with spam filter

I'm really confused about how the Cox spam filters really work. I'm still seeing far more legitimate mail tagged as spam than real spam. That's bad. However, I just had a legitimate piece of mail...

View Article


RE: Serious false positive issue with spam filter

The messages can be tagged either by content in the message, the address/domain or Ip address the connection originated from to be tagged as spam. So in the case of that message it is likely the email...

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RE: Serious false positive issue with spam filter

I'm still not getting it. How is it possible for the same piece of e-mail, i.e., same sender address, and same content, be tagged as spam when it comes to one of my e-mail address and not the other of...

View Article

RE: Serious false positive issue with spam filter

Hello tajkkj,I can certainly understand your frustration. You can utilize different setting options too ensure that your emails are coming in as expected. For instance. You can change the settings...

View Article


RE: Serious false positive issue with spam filter

Hi Allan, thank you for replying.Allowing selected users/domains to pass directly to my inbox would certainly make it easier for me. However, wouldn't that also mean that Cox spam filter support would...

View Article


RE: Serious false positive issue with spam filter

@tajkkj Keep in mind too that the more users report an item as not being spam the lower such items will rank in the spam filtering engine.

View Article

RE: Serious false positive issue with spam filter

I'm really confused about how the Cox spam filters really work. I'm still seeing far more legitimate mail tagged as spam than real spam. That's bad. However, I just had a legitimate piece of mail...

View Article

RE: Serious false positive issue with spam filter

The messages can be tagged either by content in the message, the address/domain or Ip address the connection originated from to be tagged as spam. So in the case of that message it is likely the email...

View Article

RE: Serious false positive issue with spam filter

I'm still not getting it. How is it possible for the same piece of e-mail, i.e., same sender address, and same content, be tagged as spam when it comes to one of my e-mail address and not the other of...

View Article

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